Privacy Policy

1. Introduction

At FindMyStudio, we prioritize the protection and confidentiality of your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you use our marketplace to discover, book, and host creative studios across Sri Lanka.

2. Information We Collect

3. Payment Information & PayHere Security

Online advance deposit payments are processed exclusively through PayHere, a PCI-DSS Level 1 compliant payment gateway certified by the Central Bank of Sri Lanka.

4. How We Use Your Information

• Process and confirm instant studio bookings.
• Send real-time booking confirmation emails, access codes, and receipt summaries.
• Provide customer support and investigate session dispute flags.
• Maintain platform integrity and prevent fraud or unauthorized bookings.

5. Information Sharing

We do not sell, rent, or monetize your personal data. We only share information with:

• Studio Hosts: Customer name and contact information are shared solely to facilitate check-in and communication for confirmed reservations.
• Payment Partners: Transaction reference IDs and amounts transmitted securely to PayHere for deposit verification.
• Legal Authorities: Only when strictly required by Sri Lankan law or judicial order.

6. Your Data Rights

You have the right to access, update, or request deletion of your account profile. If you have any inquiries or wish to request data updates, please contact our privacy compliance team.